All goods shall be delivered ex works and delivery charges made, if appropriate. The goods shall be at the risk of the customer from time of collection by or delivery to them of the goods.

We will use our best endeavours to deliver the goods on the dates specified in its acknowledgement but any delivery period or date named by for delivery of goods is given as an estimate.

We shall not be liable for the consequences direct or indirect of any failure to deliver the goods within the delivery period or date specified or otherwise for any delay in such delivery caused by any circumstances beyond our  reasonable control including without limitation any act of god, explosion, fire, flood, war, hostilities accident delay in delivery or non delivery by our suppliers, breakdowns or accidents to machinery, labour strike or dispute or order decree of any court or action of any governmental authority or any other causes or any circumstances whatsoever beyond our control.

Such failure or delay shall not entitle the customer to cancel their order so far as any goods remain to be delivered. We shall have regard only to the drawings and instructions received from the customer or their representative nominated on their behalf at the time when the order to which the contract relates is placed with us. Any final site dimensions and/or subsequent drawings or amendments can only be incorporated when fully agreed by us and the new delivery period will commence from the date of the latest agreed site information. This delivery period possibly for the whole project or in part will be calculated according to production capacity at the time of receipt of the final agreed site information/sizes and/or specification.

We deliver Monday to Friday. Deliveries will be made to an to external ground floor kerb side location by our single driver or delivery partner. Please ensure that for large products (eg: panels, cubicle partitions and any other heavy items etc), you have lifting assistance or mechanical means available to accept your delivery. If delivery is not possible due to lack of assistance, we reserve the right to return at a later date and make a charge for doing so.

Where the goods are to be installed by us or our representatives the customer will at their own expense ensure the provision at all times of adequate access to an uninterrupted possession of the site, a suitable structure ready to receive the goods and all necessary services and facilities to enable installation to be expeditiously and continuously carried out. Without prejudice to the generality of the foregoing, the customer will ensure that there is a convenient parking space for service vehicles and where the goods are not being installed at ground level, suitable lift accommodation to the site level and that all flooring and carpets as necessary have been properly laid and protected on site.